Terms of sale
Present them General conditions of Sale have as their object the purchase of products remotely via electronic network on the site Alien Mobility sold directly by Alien Mobility con sede in Via Roma 18, Bolsena 01023, Viterbo
Le presenti Condizioni di Vendita regolano la vendita dei prodotti commercializzati dall’azienda al fine di assicurare la massima trasparenza e chiarezza nel rapporto con gli utenti. All sales and purchase operations, between the Seller and the Customer, will be governed by the following General Conditions.
REGISTRATION
Users who intend to purchase on Alien Mobility and use the services on the site must register. The user who registers declares to have read the Privacy Policy, and that the personal data entered are truthful, as well as correct, taking full responsibility for the information provided. In case of variations, the user is required to promptly inform the Company.
CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
The sales contracts for the products on the site Alien Mobility , are considered concluded when the purchase order placed by the customer is received by the customer Alien Mobility e quest’ultima lo accetta. The Alien Mobility will promptly send the customer a receipt of the purchase order placed by the customer. The client, by sending your purchase order electronically, declares that he has read and accepted these general conditions of sale and undertakes to observe and respect them in his relations with the Alien Mobility .
AVAILABILITY’ OF PRODUCTS AND ORDER FULFILLMENT
The electronic commerce system adopted on the site Alien Mobility is designed to guarantee maximum transparency to the Customer, indicating in real time the exact status of availability of the Products in stock and related delivery times.
However, it must be considered that multiple users can place orders for the same item(s) at the same time and consequently vary the quantity of products present in our warehouse. In this case we will take care to promptly notify the Customer by telephone or e-mail of any problems related to the availability of the product., who at that point will be able to freely decide whether or not to cancel the order placed. In case of cancellation you will be immediately refunded the amount paid.
Alien Mobility reserves the opportunity to fulfill even partially the orders received based on the availability of the products in stock.
Please also remember that the images present within the product sheets are indicative and sometimes, as they are all handcrafted products, may not fully correspond to the actual characteristics of the item, although we show a lot of care and attention in this too.
PROCESSING OF PERSONAL DATA
The Alien Mobility pursuant to art. 13 del D.Lgs. 196/2003 informs that the personal and fiscal data acquired also verbally in reference to the commercial relationships established, provided directly by the interested parties, or otherwise acquired within the scope of the company's activity, will be processed in compliance with the aforementioned legislation, including the confidentiality obligations established by them. In relation to the aforementioned, the rights referred to in the article may be exercised 7 D.Lgs. 196/2003.
CUSTOMER OBLIGATIONS
The Customer is obliged, before submitting your purchase order, to read these carefully General conditions of Sale. The forwarding of the purchase order implies their full knowledge and acceptance. The Customer is obliged, In the end, once the online purchase procedure has been completed, to print and keep these General conditions of Sale, already viewed and accepted during the contract conclusion phase.
DEFINITION OF THE ORDER
By sending the online order, the Customer transmits to Alien Mobility a proposal to purchase the product and/or products placed in the cart. When the Customer places an online order for the products he has placed in the cart, agrees to purchase them at the price and terms indicated herein General conditions of Sale.
PURCHASE METHOD
The customer buys the product, whose characteristics are illustrated online in the relevant descriptive and technical data sheets, at the price indicated therein plus the delivery costs specified on the site. Before submitting the purchase order, the unit cost of each selected product is summarized, the overall cost in case of purchase of multiple products and the related delivery costs. Once the purchase order has been submitted, the customer will receive from Alien Mobility an email message confirming receipt of the purchase order and containing information relating to the main characteristics of the purchased good, detailed indication of the price, of delivery costs, applicable taxes and means of payment.
SALES PRICES
All sales prices displayed on the site Alien Mobility they are indicated in Euros and include VAT. They are subject to change without notice. Shipping costs, except in exceptional or promotional cases, are the responsibility of the Customer, clearly displayed before completing the order. Any customs duties are the responsibility of the customer.
SHIPMENTS
Shipments are made exclusively via courier, which delivers by 7/21 working days (with some exceptions) following the processing of the order. Shipping costs are the responsibility of the customer, clearly visible when placing the order.
Shipping costs are offered free of charge for domestic orders in Italia (including the Vatican and San Marino) starting from € 150,00 (cento cinquanta,00), international in Europe and the Mediterranean Basin starting from € 250,00 (due cento cinquanta,00) and international in Rest of the world starting € 500,00 (five hundred,00).
Alien Mobility assumes no responsibility for any delays in delivery by shipping companies.
PAYMENT
The customer can make the payment due by choosing one of the following methods listed:
- Payment with PayPal and/or credit card: the consumer can use the payment procedure with PayPal and/or credit card, suitable to ensure the confidentiality of data provided by customers. For any information and further Legal Agreements, the Customer is invited to consult the site www.paypal.com.
- Payment by bank transfer: payment by bank transfer can be made using the details displayed during the online order procedure. In the event that payment is made by bank transfer, the purchased good will be shipped according to the methods indicated in the following paragraph “Delivery of Products”, to the address indicated by the customer upon receipt of the credit, therefore on average within three/six working days after making the transfer (the timing varies depending on the credit institution used).
DELIVERY OF PRODUCTS
The purchased good, together with the relevant invoice, it is delivered by courier to the address specified by the Customer when ordering online. The Alien Mobility guarantees delivery of the purchased product in the shortest possible time. In the event of non-delivery due to the absence of the recipient, to the address indicated by him in the order, the courier will leave a notice and try again a second time; if the recipient is still absent, the goods will be returned to the sender (Alien Mobility ).
GUARANTEE OF CONFORMITY AND DEFECTIVE PRODUCTS
The products purchased on the site leborsechic.it are subject to the regulations on the sale of consumer goods. The products delivered comply with the characteristics illustrated online in the relevant descriptive and technical data sheets.
RIGHT OF WITHDRAWAL
The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with Alien Mobility , without specifying the reason, within the deadline of 10 (ten) working days starting from receipt of the goods. The right of withdrawal is recognized by the consumer in relation to any goods purchased by him on the site leborsechic.it. The right of withdrawal is exercised upon dispatch, within the aforementioned deadline, of a written communication to the address of Alien Mobility , by registered letter with acknowledgment of receipt. The notice of withdrawal must necessarily be sent, within the aforementioned deadlines, anche mediante mail a alienmobility@yahoo.com, with attached proof of sending registered letter. In case of exercise of the right of withdrawal, the communication must be sent to the following address:
Via Roma 18, Bolsena 01023, VT
If the goods have been delivered, the customer is required to return it to alienmobility.it within the deadline of 15 (fifteen) days starting from the date of delivery of the goods by courier (at the customer's expense) a Alien Mobility, Via Roma 18, Bolsena 01023, VT oppure presentandosi presso la sede di Alien Mobility
(Pv) during opening hours (free mode) o. The goods must be returned packaged in their original packaging. A copy of the electronic order receipt must be attached to the returned product. The costs for returning the goods via courier are the responsibility of the customer.
If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, la Alien Mobility is required to refund the sums paid by the customer, excluding shipping costs, anche se offerte gratuitamente a partire da €150,00 (centocinquanta euro,00) for national orders in Italy, a €250,00 (duecentocinquanta,00) per gli ordini Internazionali in Europa e €300,00 (three hundred,00) for international orders in the rest of the world. In particular, criscandles.it will proceed with the transmission of the credit order relating to the cost of the goods shipped by 15 (fifteen) working days from the date the returned package was received. This operation will be carried out by crediting the sum to the bank account indicated by the customer. The criscandles.it has the right to reject any product returned not perfectly intact or in a manner different from those specified above, as well as products for which the return costs have not been fully paid by the customer, or the methods and times indicated for communicating the exercise of the right of withdrawal have not been respected.
Per qualsiasi chiarimento scrivete a celestiamilano.com e saremo felici di assistervi e trovare la soluzione migliore e più semplice per effettuare il reso.
EXPRESS TERMINATION CLAUSE
In caso di mancato pagamento totale o parziale del prezzo di acquisto del bene la celestiamilano.com si riserva il diritto di dichiarare, pursuant to and for the purposes of the art. 1456 of the Civil Code, terminated this contract by sending a written communication to the customer's email address.
COMPLAINTS
For any complaints or clarifications, the customer will have to contact the number +39 3387612936 or email address alienmobility@yahoo.com APPLICABLE LAW AND JURISDICTION
This contract is regulated by the Italian law. La competenza e il foro esclusivo per ogni eventuale azione legale intentata dall’Acquirente ai sensi della presente garanzia o di eventuali ulteriori garanzie legali sarà il Tribunale di Viterbo.